We use the highest possible security measures to protect our customer’s details. All payments are processed through secure and trusted payment gateways.

Depending on the test performed, most tests are completed within thesame day and reported. Few of them will be reported within 2-4 days of receiving the sample.

We will deliver reports on your email id, check the email received from Orygenix . You can also download it by signing in to your profile in ourwebsite.

We shall refund any amount deposited for the services in case tests are not formed/cancelled within 24 hours of the booking date. We will creditback the amount within 07 days.

Our trained executives will visit you with a specialized kit for collection onceyou book an appointment.

Before you send a specimen, make sure you have met the specificrequirements for your specimen, including specimen type, specimenvolume, patient information, specimen container, transport medium, and temperature.

Some investigations need fasting sample, whereas some tests don’t needthat.The most common investigations which require fasting include, Lipid Profile: Fasting – 12 Hours, Fasting Blood Sugar: Fasting – 8 Hours. Common investigations which do not require fasting includeKidney Function Test, Liver Function Test, HbA1c, Urine tests etc.

All our doctors and staff are fully vaccinated against COVID-19. And during sample collection, our executive will take all necessary precautions.